Beginning at around 7:10 EST this morning, our DNS provider began experiencing a DDoS attack. This is causing downstream effects where direct wydraTEK websites or services may be unavailable.
Client websites and services are unaffected, but may experience increased latency at this time.
Yesterday, our shared hosting environment Ziva was moved to new hardware with a new IP address. All domains handled by wydraTEK LLC have been updated accordingly. If you experience any issues, please reach out to your wydraTEK LLC representative.
Our domain registrar is currently experiencing issues and some websites may be unavailable. We are currently investigating this and will provide an update shortly.
[Resolved] – If you are still experiencing issues and your domain is not handled by wydraTEK LLC, please reach out to support for further assistance.
This evening we will be migrating our mail infrastructure to a new environment. During the migration, webmail and email sending will be unavailable. Incoming emails will be queued on our backup MX and automatically forwarded to your inbox when the new environment is online. Incoming messages during the migration will not be lost. Customers do not need to make any changes on their end in preparation for the migration.
Please reach out to your wydraTEK LLC representative with any questions.
[Completed] 6/15 8:20 PM EST – The migration is now complete. If you are experiencing any issues accessing email, please contact support. Thank you.
We are currently performing maintenance on our Cloud platform. The service, including cloud.wydratek.com, will be unavailable during this time.
Please check back for additional updates, thank you.
[Completed] 2/8 5:45PM EST – The maintenance has been completed and cloud.wydratek.com is once again accessible.
We will be performing email maintenance throughout the day on Sunday September 22. During this time viewing and sending of emails may be unavailable. Incoming emails will not be affected, and will be delivered when the system is back up.
[Completed] 9/21 4:15 PM EST – The maintenance and upgrades are now completed. Zimbra email users will notice a new, cleaner looking UI as part of this upgrade. Please reach out to your wydraTEK LLC representative with any questions.
We are performing emergency maintenance on our primary email infrastructure. Inbound emails will be routed to our backup environment, so no emails will be lost during this maintenance. Please check back for update.
[Completed] 8/1 3:45 PM EST – The maintenance has been completed and all services have returned to normal.